The People Principle Professional Customer Service Program
Our Professional Office Skills Course (POSC) are informative seminars designed to help enhance your customer service skills and to increase your knowledge about the importance of good customer service, a critical component of a successful business. Topics to be covered include:
- Telephone Etiquette Skills
- Customer Service Interaction
- The People Principle
- Use of Office Equipment
- Assistive Technology in the Workplace
- Serving Customers with Special Needs
- Creating a positive first impression for your customer
This informative training will allow you to gain access to valuable employment skills to help you to become more employable in related fields such as a customer service representative, front desk associate, greeter, retail sales associate, etc.
Classes will be held February 8, 9, 10, and 11, 2016 as well as on 22, 23, 24 and 25, 2016 and June 13, 14, 14, and 16, 2016.
Don't Delay! Get Started Today!
For Information and Registration call (706) 724-6262 Sarah Parker @ Ext. (116)
A Certificate will be given upon completion of the course